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Privacy Policy

At BigTechi CRM, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including payments processed via Paddle and 2Checkout (Verifone).

1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email, company, contact details, and login credentials.
  • Payment Information: Payment details such as card information are securely processed by Paddle and 2Checkout. We do not store full payment card numbers.
  • Usage Data: Information on how you interact with our platform, including features used and activity logs.
  • Cookies & Tracking: Cookies and similar technologies may be used to enhance your experience and analyze platform usage.

2. How We Use Your Information

  • To provide, maintain, and improve our services.
  • To process payments and manage subscriptions securely through Paddle and 2Checkout.
  • To communicate with you regarding your account, billing, and updates.
  • To detect and prevent fraud, unauthorized access, or abuse of our services.

3. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Payment processors such as Paddle and 2Checkout to complete transactions.
  • Legal authorities if required by law or to protect our rights.
  • Third-party service providers who assist with our platform operations under strict confidentiality agreements.

4. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. Payment information is encrypted and securely handled by Paddle and 2Checkout.

5. Your Rights

  • You can access, update, or delete your account information through your admin dashboard.
  • You may opt out of marketing communications at any time.
  • For any questions regarding your data or privacy, contact us at privacy@bigtechi.com.

6. Cookies & Tracking

Our platform may use cookies and similar technologies to improve functionality, analyze usage, and personalize content. You can manage cookie preferences in your browser settings.

7. Third-Party Services

Payments are handled by Paddle and 2Checkout. Their privacy policies govern the collection and use of payment information. We recommend reviewing their policies for details.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date. Continued use of our services constitutes acceptance of any changes.