At BigTechi.com, we are committed to delivering quality SaaS and CRM solutions. This policy outlines the conditions under which refunds and cancellations are handled, in accordance with Paddle’s Buyer Terms.
- All purchases are covered by a 14-day money-back guarantee.
- Refund requests must be submitted within 14 days of the purchase date.
- After 14 days, refunds may not be issued unless required by applicable laws.
- Subscriptions can be cancelled at any time via your BigTechi dashboard.
- Cancellation stops future renewals; access remains until the end of the current billing cycle.
- No further charges will apply after cancellation.
- Contact our support team at support@bigtechi.com.
- Alternatively, request a refund directly via Paddle, our payment provider.
- Refunds will be processed using the original payment method.
- Refunds may not apply if services have been substantially used.
- One-time setup fees, special promotions, or add-ons may be excluded unless legally required.
- Abuse of the refund policy may result in denial of future refunds.
For questions, please contact us at support@bigtechi.com.